How to reset SFTP/SSH and Database passwords. If your FTP program is not connecting properly, here are some possible reasons: Make sure you’re using SFTP. Now you are ready to start transferring files. This makes connecting later much easier, because now all the information is stored so you won’t have to re-enter it.Īfter connecting you will see your server directory on the bottom right. By clicking this arrow you get a list of earlier connections. Note! On the right side of the button Quickconnect you have an arrow. When all information is filled in you can start the connection by clicking Quickconnect. Here is the proper way: sĪfter you have filled in the proper host, you can enter your username, password and port (1022). NB! Given that Servebolt does not allow FTP transfer for numerous reasons, you have to insert an SFTP extension before the host in FileZilla. Web root: /path/to/root (Not used for SFTP transfer) All this information is relevant for connection through FileZilla. This information can also be found in the Control Panel under the “Server Login Information”. The following SFTP information can be found in the email we send after you setup a new hosting. If you have altered the SFTP password and cant find it anymore, here is a guide on how to reset it. Do this by filling in the information received in your email. 
FileZilla is a drop and drag application that allows you to drag files from you local directory onto the server.įirstly you need to establish a connection to your host.
On the bottom left you can see your home directory. When you open FileZilla for the first time, you’re met by an empty window without any connection.
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